FAQ

Orders

Can I change or cancel my order?

We process orders quickly, so contact us as soon as possible at info@silashart.com — we can usually help before dispatch.

Shipping & Delivery

How long does shipping take?

Orders are dispatched within 1–3 business days. Free Standard Shipping then takes 5–8 business days (about 6–11 business days total). All times are business days and are estimates, not guarantees.

Where do you ship?

We currently ship within the United States.

How do I track my order?

You'll get a tracking link by email when your order ships, and you can use our Track Order page.

Returns

What's your return policy?

Most items can be returned within 30 days of delivery in unworn, original condition. See our Returns & Refunds policy for details.

Products

Are pieces nickel-free?

Our gold-tone pieces are plated over a base metal; if you have sensitivities, email us and we'll share what we know about a specific item.


Silas Hart
Fyrisvallsgatan 10A, 752 20 Uppsala, Sweden
[US support number — to be added] · info@silashart.com