Contact information
Contact Information
Silas Hart is an online jewelry store operated from Fyrisvallsgatan 10A, 752 20 Uppsala, Sweden, serving customers across the United States. We're a small team and we read every message ourselves.
How to reach us
- Email: info@silashart.com — the fastest way to reach us for anything.
- Phone: [US support number — to be added]
- Mail: Silas Hart, Fyrisvallsgatan 10A, 752 20 Uppsala, Sweden
Support hours
Monday to Friday, 9:00am–5:00pm (EST), excluding public holidays. Messages sent outside these hours are answered the next business day.
Response time
We reply to most emails within 24–48 hours on working days. If you're writing about an existing order, please include your order number so we can help faster.
What we can help with
Order status and tracking, changes or cancellations before dispatch, returns and exchanges, product questions, and anything that didn't go as expected. If something's wrong with your order, tell us and we'll make it right.
Silas Hart
Fyrisvallsgatan 10A, 752 20 Uppsala, Sweden
[US support number — to be added] · info@silashart.com